This Privacy Notice explains how we use personal information we collect about you and how you can exercise your data subject rights, which are available to everyone. We will collect, process and store your personal information, for the purposes listed in this Privacy Notice.
Please read this Privacy Notice carefully, to inform you, how your personal information is processed by us. We are committed to protecting and respecting how we treat your personal information, as if it was our own.
Details of who we are
Superbike Factory Limited and Superbike Loans Limited are the Controllers under the UK General Data Protection Regulation, Data Protection Act 2018 and other applicable national implementing legislation.
You may contact SBF Limited to make requests, for example to exercise your data protection rights, to provide positive feedback or to make complaints by writing to us at the address below.
Superbike Factory and Superbike Factory Loans are referred to as “SBF”, “we”, “us” and “our”.
Our contact details
Name: Superbike Factory Limited, company number 08037214 and Superbike Loans Limited, company number 08512842.
Address: Snape Road, Macclesfield, SK10 2NZ.
Phone Number: 01625 353012
Data Protection Officer Email: Dataprotection@superbikefactory.co.uk
The type of personal information we collect
SBF may receive your personal data and special categories of personal data directly from you or from third parties, for the purposes set out in this Privacy Notice. The categories of personal data we process will vary depending upon the relationship you have with us and we have with the organisation, that may pass your information to us. SBF processes the following types of personal information:
The purposes of processing your personal information
What is the lawful basis to process your personal information
When we use the lawful basis of legitimate interests, we ensure that our processing is not overridden by your data protection interests or fundamental rights and freedoms.
What is the lawful basis to process your special category of personal information
During the finance application process, we may collect special categories of personal information.
We will only process your special categories of personal information with your explicit consent.
What if you will not provide us with your personal information
SBF cannot deliver its services or products to you, unless you have provided us with your personal information. For example, SBF will need your personal information to provide you with your valuation.
Opting out and right to withdraw your consent and explicit consent
Where we use or store your personal data, because you have given SBF your specific, informed and unambiguous consent to receive a weekly newsletter or you have entered into a competition, you have the right to withdraw your consent at any time.
You can withdraw your consent by:
You can withdraw your explicit consent by writing to us, using the contact details in this Privacy Notice.
How we get your personal information and why we have it
Most of the personal information SBF process, is provided by our direct interaction with you, such as:
We may also collect personal information about you from third parties, such as:
Cookies and other similar technologies
Who do we share your personal information with
Within SBF, only those members of the workforce who have a valid business ‘need to know’ will be granted access to your personal data. Further, individual team members will only be given access to the part of your data that they need to perform their roles. These members of our team:
Externally, your data may be shared with the following types of organisations for the reasons set out:
Wherever possible the data shared are either anonymised and/or minimised and only those with a valid business ‘need to know’ in the receiving organisation are granted access.
Details of transfers of personal information to any third countries and safeguards
We may transfer your personal information outside the United Kingdom / Europe, to a third country, that does not benefit from an adequacy decision.
To ensure a similar degree of protection, we will enter into the UK International Data Transfer Agreement or International Transfer Addendum to the European Commission Standard Contractual Clauses for International Data Transfers.
If you have any queries regarding our transfers of personal information to third countries, please use the contact details in this Privacy Notice.
Retention period or criteria used to determine the retention period
Your personal data will be kept for as long as is necessary for SBF to meet its legal obligations and in accordance with our Retention Policy.
How we store your personal information
Your information is securely stored on servers in the United Kingdom and we implement appropriate technical and organisational measures, to protect your personal information.
Your data protection rights
You have the right to exercise the following rights under UK data protection law. These rights are not absolute and will depend on which legal basis we use to process your personal data.
Please contact us using the contact details set out above if you wish to exercise any of these rights:
NB This does not apply to employees or former employees or applicants where we have a legal obligation to retain your data
Changes to our Privacy Notice
Any changes SBF make to this Privacy Notice in the future will be posted on our website(s).
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us, by using the contact details provided above, in this Privacy Notice.
Please ensure that you state ‘Data Protection Complaint’ in the subject field.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Superbike Factory Limited ICO Registration: Z3193267
Superbike Loans Limited ICO Registration: ZA260050
We are proud of our drivers reputation, all our own drivers vetted and qualified to do the job in the hand. We are grateful for the dedication and passion our drivers have given us over the years and offer a nationwide pickup service. Built over the past 10 years and operating out of locations in London and Manchester, we have an efficient and speedy way to collect bikes anywhere in the mainland UK.
We can guarantee a professional, friendly team when it comes to a motorbike valuation. We all make sure our customers' satisfaction comes first and foremost, which is why Nicole, Dawn, Gemma and the rest of our customer service family here will always give you a warm welcome, work for the best offer from our buyers and a promise to never be pushy. We are proud of our 5 star ratings and want to keep it that way. We don't train our team to be the best they are born naturals
Our phones are manned with all hands on deck from 9am-6pm Mon-Sat, and we are closed on Sundays. Our drivers are out on the road 24/7 (bless them) working all hours to ensure our customers get times to suit, meaning there's always a driver nearby ready to collect your bike. You will always get notice - we wont just turn up unannounced. Of course, our online site is open 24/7
© Copyright 2016 WeBuyAnyBike
The webuyanybike.co.uk experience is a mission we set out to achieve way back 20 years ago. To offer a genuine free valuation service with out the pushy motives - At We Buy Any Bike we know that selling your motorbike can be a stressful and sometimes emotional experience. Our mission is to use all the means necessary to provide honest help and generous quotes to anyone looking to sell their motorbike. We are online 24/7 which is great but our advisors do prefer to speak direct with their customers so we can be sure you experience the most professional service nationwide.
Snape Road, Macclesfield, Cheshire, SK10 2NZ